INDIEGA.ME
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Support

Something not working, a question, or an idea? Write to us: a real person reads every message.

On this page
  1. Contact us
  2. Browser games
  3. VR Phobia
  4. Comfort and safety
  5. Progress and data
  6. Requirements

Contact us

E-mail [email protected]. We usually reply within a few working days.

To help us help you, please include:

  • the game or app (and whether you play in the browser, on Steam or on Meta Quest);
  • your device: browser and computer or phone, or your headset model;
  • the version, if you can see it, and what you did just before the problem;
  • a screenshot or short video, if you have one.

For privacy requests, see the privacy policy ; the rules of use are in the terms of service .

Browser games

  • My progress disappeared. Browser games save in your browser's local storage. Private browsing, clearing site data or switching browser or device starts a fresh save. Early builds may also reset saves after an update.
  • The game runs slowly. Close other tabs, use an up-to-date desktop browser and enable hardware acceleration.
  • Slingshot on Steam: install and achievements go through your Steam client; for purchase or account questions, contact Steam Support.

VR Phobia

Help for VR Phobia: Birds. There is also a dedicated page: indiega.me/vr-phobia/support .

Comfort and safety in VR

  • The safe place is always there: squeeze both triggers at any moment to fade to a calm lake with a breathing guide. Let go to come back, or choose Easier or Stop.
  • Comfort settings: Seated mode, Teleport or Smooth walking, Snap or Smooth turning, and a Vignette, all in Settings. If you feel motion sickness, try Seated, Teleport, Snap turning and the Vignette.
  • Take breaks. The app suggests stopping after 45 minutes of practice in a day. Stop at once if you feel unwell.
  • VR Phobia is a self-help practice tool for adults, not a medical treatment. If your fear is intense, use it with the support of a professional. Read the full health and safety notice .

Progress, profiles and data

  • Your progress is saved on the headset only; there is no account and no cloud sync.
  • Several people can share a headset: each has a profile with its own progress. To erase someone's progress, open Settings › Profiles, choose the profile and Delete (asked twice). Uninstalling the app erases everything.
  • Usage statistics are optional and anonymous: switch them on or off in Settings › Anonymous stats.
  • In accompanied mode, a facilitator can export a profile's journal (CSV or JSON). Details in the VR Phobia privacy policy .

Requirements

VR Phobia: Birds is coming to Meta Quest 2, 3, 3S and Pro, with controllers or hand tracking. It works offline. A PC VR version through SteamVR is planned later.